Bradford Teaching Hospitals NHS Foundation Trust (BTHFT)

Contact Information

Our address

Bradford NHS Payroll Services
Level 4, New Mill
Victoria Road
West Yorkshire
BD18 3LD

Payroll Service Desk:

Tel: 01274 251000
Fax: 01274 215410

For service desk opening hours please visit contact us

When you contact the service desk by telephone you will hear a short presentation message before your call is answered, please do not hang up. If you call out of hours please note we do not have a voicemail facility, you will need to either call when we are open or email your enquiry to:

It is important to always have either your payroll/assignment number; or national insurance number to hand when you contact us by either phone or email; this is the way we identify you and enables us to deal with your query.

Further Contact Information

Pensions, Travel and Expenses general enquiries:
Tel: 01274 251000

HR General Queries :
Tel: 01274 275224 / 275025

Childcare Vouchers:
Tel: 01274 228321

Key Dates Information

Monthly Pay

December 2018
In order to pay staff in time for Christmas 2018, December pay day will be Wednesday 19 December 2018.  To enable us to pay you earlier in December the deadline date for all payroll information to reach the Payroll Department is earlier too, this will be 10:00am, Friday 30 November 2018. Please be aware this means enhancements and overtime for Friday 30 November will be paid with January 2019 Salaries. 

Please remember that our processing time is greatly reduced and it is crucial the deadline is strictly adhered to. Any information not with us by this time will be processed in January 2019.


Your online payslips will be available to view earlier than usual in December due to the early pay date –  by no later than Friday 14 December 2018.

January 2019
Due to the length of time between the early December pay day and ordinary January 2019 pay day, January pay day will instead be Wednesday 23 January 2019. The deadline date for all payroll information to reach us is Friday 04 January 2019. However again as we are making payment early we have a limited amount of time for processing and it is crucial the deadline is strictly adhered to. Any information received after this time will be processed in February 2019.


Weekly Pay

Weekly pay dates will remain the same.

Friday 21 December 2018            

Friday 28 December 2018            

Friday 4 January 2018


Additional, Enhanced and Overtime hours

Each month the hours worked are entered into the Trust E-Roster system, they are approved and finalised (“lockdown”) by the department manager. The information is submitted to payroll electronically by the e-rostering team. Should you have any queries with regards to hours paid you need to contact your manager in the first instance, or the e rostering team on 01274 272836.
Please note payroll do not have access to your rotas or hours worked.

Key Dates Downloads

Payroll Monthly Key Dates 2018-2019 (40.00 KB)
Weekly Pay dates 2018-2019 (40.50 KB)

NHS Terms and Conditions of Service and Pay Award Information (Agenda for Change) 2018 - Update

The NHS Terms and Conditions and Agenda for Change pay award was applied in July 2018 to basic pay only.  Back dated pay for April 2018 to June 2018 will be received in your August salary.   The first weekly pay day to show the increase was Friday 13th July 2018. backdated pay will be paid on Friday 3rd August 2018.

Along with backdated pay all staff will have a deduction for backdated pension contributions. Please note your pension banding may change in line with your salary increase. Information on pension contributions can be found here:


Please note  that the Voluntary Living Wage uplift payable to some employees in no longer applicable as the new pay rates exceed the current threshold. Amounts already paid for April 2018 to June 2018 will be reversed in August when the backdated pay for these months is included.

Please also note as a result of this agreement, there are a number of changes to terms and conditions. In particular, you may wish to review the changes to unsocial hours and occupational sick pay for some staff. These changes are effective from 1st July 2018. Further information can be found at


There is also a very useful pay journey calculator you can use to review your level of basic pay over the next 3 years. This can be found here:   Click ‘Pay Journey Tool’


The agreement commits the NHS Staff Council to further work on a range of issues including:

  • The closure of band 1 and upskilling workers to band 2
  • Apprenticeship Pay
  • Pay Progression System
  • Enhanced Shared Parental leave, child bereavement leave and a national framework for buying and selling annual leave.


Further information about future changes will be communicated in due course.


Expenses are currently claimed on paper claim forms, please see Useful forms – or contact your line manager if the form you require is not held here. Please remember claims must reach payroll completed and authorised by the dates shown on the key dates document above. Claims received after this date will processed the following month.
Rates are paid in line with Agenda for Change Service Handbook PDF, sections 17 and 18, and local policy – please see below:

Business Travel Policy (584.62 KB)
Display Screen Equipment Policy (232.67 KB)

Weekly Payroll

Based on feedback received from Bank and Agency workers BTHFT have decided to set up a weekly payroll from 01 April 2017.  The payroll schedule containing timescales for information to payroll and actual dates will be published soon, however the ordinary pay day will be Friday each week. Please see BTHFT Weekly Payroll FAQ’s 070217  for FAQ’s and further information.

Online Payslips

To engage with the electronic age and contribute to a paperless environment the Trust has made the decision to no longer produce paper payslips, in line with most other NHS organisations. From June 2018 you will not receive a paper copy payslip or P60 and will need to view this online instead. The facility provides a secure, fast and easy way for you to view not only your current payslip but historical ones also, and, at a convenient time chosen by you.

You can view your payslip in a number of ways:

  • Using your smartcard  or username/password on a computer at work through the ESR icon on your desktop
  • Through remote internet access to ESR Self Service (without smartcard)
  • Using the MyESR App on Android, IOS or Windows Phone

There are two ways to access ESR, you can use your smart card or simply a Username and Password. Further information is available on the HR Intranet Page, under the ESR Self Service section. If you have any difficulties logging in please contact:

Copies of your payslips may sometimes be needed when providing proof of earnings, for example: Mortgage applications, Student Loan, Tax Credits etc… you can visit any Trust site to print these, or use your home printer (if printing from a laptop/PC). As the Government and HMRC endorse the use of electronic payslips you should not encounter any problem submitting copies instead of originals. Gov.Uk payslip advice.

In the unlikely event you are unable to access any electronic device such as a computer, smartphone or tablet either at work or at home we do have the facility to switch a paper copy back on.  We would encourage you to consider this carefully before making a request as the paperless initiative will contribute to postage savings for the Trust.   If you do opt to revert to paper your payslip will be delivered to your work address, not home. To do this please contact us by email at:

It is likely we will contact you first to discuss all possible options before acting on your request.

Please note; if you go on Maternity Leave your payslips will automatically revert to paper and be sent to you at home.  If  you leave the Trust your final payslip will automatically revert to paper and be sent to you at home, we advise it would be sensible to print off any historical copies you may require at this time as you will no longer have access when you have left.

Voluntary Living Wage

Bradford Teaching Hospitals NHS Foundation Trust (BTHFT) have decided to pay employees at a rate equivalent to the Voluntary Living Wage for the year commencing 1 April 2016.  This is higher than the National Living Wage recently introduced to replace the National Minimum Wage.

The Voluntary Living Wage  is currently set at £8.25 per hour.  If you are eligible BTHFT will  top up your basic pay to the equivalent of this rate as a non-consolidated payment.  Employees affected will be those currently paid below £8.25 on AFC Band 1 and some on Band 2.  The increased rate applies to basic pay/hours only and is not applicable to enhancements, overtime or any other additional payments. The increased rate top up will not be pensionable.


You will receive payment on a monthly basis, this will show on your payslip as voluntary living wage. 

Bank Staff / TNR

Bank staff and TNR will, if eligible, receive the non-consolidated top up payment on a quarterly basis, paid in arrears.

The non-consolidated top up will not apply to apprentices and trainees. 

Payment of the Voluntary Living Wage will be reviewed by the Board of Directors on an annual basis; the Trust retains the right to withdraw this top up payment and payment in one financial year does not guarantee payment in subsequent years.  It does not represent a change to your terms and conditions of employment.

Over & Underpayments Introduction

Every effort will be made by BPS in conjunction with your manager and the organisation to ensure your pay is correct. There may, on an exceptional occasion be the need to make an adjustment for either an over or underpayment. Please remember you have a responsibility to check your payslip each and every month and contact us if you are uncertain about anything or think there is an anomaly. BPS can only act on information we have received from either your manager or the organisation where appropriate, without this we will be unable to make any adjustment.


When you contact us to report an overpayment, we will need to investigate this and may need you to provide further information or contact your manager. Please be aware the NHS has a duty to recover all overpaid amounts as these are public funds. We will make arrangements with you to recover the overpayment in line with the policy.


If you contact us to report an underpayment, we will need to investigate this and may need you to provide further information or contact your manager. The repayment will usually be made on the next available pay date, exceptions to this are described in the policy.

Frequently Asked Questions

You can do this in a number of ways:

There is a tear off slip attached to your payslip, this should be completed and sent to us. Alternatively you can send them in writing or by completing a change of bank details form. Please note details cannot be accepted via email. Please also note: ALL changes must be signed

Available Downloads
(26.00 KB)

You must still tell us your new account details. Using CASS does not provide the organisation with authority to change your details in our system. Whilst initially your salary is automatically redirected from your old account to your new one by your new bank; this stops after 13 redirections and any further monies sent to your old account will not be paid into your new one.

Payroll are unable to amend this field, please contact your HR Department on:

Tel: 01274 275224 / 275025

To keep your tax records up to date HMRC will need to know too, you can do this online, please click here


Payroll are unable to amend this field, please contact your HR Department on:

Tel: 01274 275224 / 275025

Please note payslips will be sent to your normal place of work unless you do not have one or are on long term absence.

Copies of your payslip can be viewed online using Employee self service. If you do not have access to this copies can be requested at a cost of £1.00 per payslip and £5.00 per P60.
Please email your request to: or call us on 01274 251000. You will need to provide your name and assignment number or name and national insurance number along with your current address, copies will need to be paid for before we are able to issue them, they will posted or can be collected in person with prior arrangement. We are unable to fax or email copies due to data protection. Please note requests of this nature will not be classed as a priority during our peak times and may take up to ten working days.

Your assignment number can be found on your payslip in the top left hand corner, you NI number on the right hand side, 4th row down; please see below for an example

If you need to contact your local office you can write to them at:

Pay as you Earn & Self-Assessment
HM Revenue & Customs
United Kingdom

Or call them on: 0300 200 3300, please note phone lines are less busy before 10am Monday to Friday.

Opening Times:
8am to 8pm Monday to Friday
8am to 4pm Saturday
Closed Sunday & bank holidays

For either method you will need to quote your National Insurance (NI) number, this can be found on your payslip as shown on the example above and employers tax reference number, also shown above

View the expenses information above for details on this.