Please remember you have a responsibility to check your payslip each month. If there is anything you think may be incorrect or you are uncertain about please contact email@example.com or call us on 01274 251000 to discuss.
Pay day for monthly salaries is the last Wednesday of each month, sometimes excepting December and/or January which is confirmed around Autumn each year. There are key dates associated with pay day by which information must reach us to guarantee we are able to process it in the month received, please visit your organisations individual page to see these.
Pay day for weekly salaries is Friday each week, with the exception of when a bank holiday falls on a Friday, on these occasions salaries will usually be paid early on the Thursday instead.
Explaining your payslip
Please find below an example payslip demonstrating the information held in each area and what it means.
Payslip Explanation (25.50 kB)
If you think your tax code may be wrong or you are paying too much or too little tax, please contact Her Majestys’ Revenue and Customs (HMRC). Payroll will be unable to do this on your behalf as HMRC cannot discuss an individuals’ tax records with anyone other than the individual. HMRC have sole responsibility for issuing and amending tax codes, we are unable to make any adjustments without their direct instruction. For more information which may help you decide please visit: https://www.gov.uk/check-income-tax
If you need to contact your local office to discuss an incorrect code you can either complete an on-line form at: https://online.hmrc.gov.uk/shortforms/form/P2?dept-name=&sub-dept-name=&location=43&origin=http://www.hmrc.gov.uk
Or, write to them, or call them at:
Pay as you Earn & Self-Assessment
HM Revenue & Customs
Telephone: 0300 200 3300
8am to 8pm Monday to Friday
8am to 4pm Saturday
Closed Sunday & bank holidays
Phone lines are less busy before 10am Monday to Friday
Statutory Rates and Limits
To view the current statutory rates, thresholds and allowances for tax, national insurance, maternity, paternity, sickness and other payments please visit: https://www.gov.uk/guidance/rates-and-thresholds-for-employers-2019-to-2020
National Minimum and National Living Wage
To view the current national minimum and living wage rates and guidance please visit: https://www.gov.uk/national-minimum-wage-rates
Travel and Expenses
Payment will be made in line with Agenda for Change (AFC) and any locally agreed rates and allowances if applicable, please visit your please visit your organisations individual page for further guidance
Pay Scales and Terms and conditions
AFC is the national pay system for NHS staff with the exception of doctors, dentists and most senior managers. To view current AFC pay scales and NHS terms and conditions visit: http://www.nhsemployers.org/~/media/Employers/Documents/Pay%20and%20reward/AfC_tc_of_service_handbook_fb.pdf
or, Click HERE to jump straight to the current pay scales
A new pay deal and contract refresh were agreed in 2018, the pay deal was complex and there are several resources on NHS employers website that may help you to understand this deal and your own pay journey, for further information please visit: https://www.nhsemployers.org/your-workforce/2018-contract-refresh for full details and resources to help understand your own pay journey
To view medical and dental please visit: http://www.nhsemployers.org/your-workforce/pay-and-reward/pay/pay-and-conditions-circulars/medical-and-dental-pay-and-conditions-circulars
If you contact us to report an overpayment, we will investigate this and on some occasions may need you to provide further information or contact your manager. We will make arrangements with you to recover the overpayment in line with the policy or procedure of your organisation, please visit your organisations individual page for further guidance.
Please note the NHS has a duty to recover all overpaid amounts as these are public funds.
If you contact us to report an underpayment, we will investigate this and on some occasions may need you to provide further information or contact your manager. We will make arrangements to pay the underpaid amount in line with the policy or procedure of your organisation, please visit your organisations individual page for further guidance.