Pensions Team availability

Due to a reduced staffing since August 2025  We are sorry,  the service provision is currently limited to the most urgent work only. We have recruited to vacant posts but it will be a length of time before new staff are fully trained which means we need to continue to prioritise:

We will prioritise the following only in strict date order:

  • All retirements in date order of when they were submitted – this means if you submit your application late there may a delay in processing.
  • Pension Refunds and opt outs
  • CETV forms, Nomination and Transfer forms

We often receive questions to which answers can be found on either the Trust intranet/Payroll Website and/or NHS Pensions website. If your enquiry is for information only and does not relate to an impending retirement, please visit the links below before submitting your question to us.

This will help us to help those who need us most.

Member hub | NHSBSA

Pensions – Bradford Payroll Services

Contact will be via email only; we will arrange to call you back if needed.   If you have an urgent question, please email: payroll.service@bdct.nhs.uk.

We understand that all enquiries are important and will get back to you as soon as we are able. Please be aware there will be a delay in responses and please only submit your query once.

Drop-in appointments are not available at any time regardless of staffing so please avoid being disappointed by coming to see us if it isn’t pre-arranged.

Thank you in advance for your co-operation and patience.